100% commission, HUGE territory, Office Politics Residential SALES position - Residential Sales Representative ADT Employee Review

1.0
Jan 24, 2018
Recommend
CEO approval
Business Outlook

Pros

modest paid training stipend allowance

Cons

100% commission, ... mostly ALL evenings and weekends -- lucky if not 7 days/ week -- always worrying about 'the Hustle' HUGE territory, (i put 95kms on SUV in 9 mos!! + $4000 407 bills every half year just to save time -- because Time was Money!) Office Politics -- if you do not bring in 'Self-generated contracts' on order of 8-10 per month then you are LOCKED out of getting company leads... which you are PROMISED in job interviewing etc..... and unless you are willing to bank YEARS to build up your clientele base to weather this -- OR go door-knocking MANY hours every day (which they are now on the News about BANNING Door-to-door sales of ANY KIND!!!!) Slooooooooow to Respond to competitive Marketplace -- Did NOT react to outside HUGE competitive factors, like a MAJOR New competitor player entering Consumer Marketk Sloooooooow, Archaic AS 400 computer system for Quoting... and 'time is $$' to a 100% commission salesperson!!! Management bickers with each other ... and it's HIGH PRESSURE all the time. Offers Benefits -- 70/30 mix and it's expensive to pay in to. Car allowance was less than $100/ month ... for EVERYTHING... car lease, maintenance, repairs, gas, etc... The month i had to PAY to go to work is when I gave my notice!!! Average cost $800/ month in gas + $500/ mo 407 charges + Repairs and I didn't even have a car payment to worry about!!!

Explore other reviews about ADT

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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