Toxic, dishonest, rampant racism - Resource Coordinator ADT Employee Review

1.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Working from home, working on my own.

Cons

After I was transferred from Telus organization to the same job at ADT who is owned by Telus, because in my managers words they are a weak team that needs a strong employee like me everything went downhill. I feel like I was the only native English speaker and was an outcast because of it. I was very honest about my health issues going in and eventually was laid off because they were unwilling to accommodate my health needs.

Explore other reviews about ADT

5.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product and Name. Comp plan is good. Office is nice. Upper management that reports to same office is an incredible perk.

Cons

penny pinching as a company. quality of leads are down. quantity of leads are down.

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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