HR Department is a Mess - Anonymous employee AIR MILES Employee Review

1.0
May 5, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- benefits - located right above the subway

Cons

HR is run led by a group on individuals who do not understand what it means to be people leaders, where decisions are made on a whim having no regard for the impact on those in the department. HR is in a constant state of change, not because they are building a “leading edge” department, but because leadership constantly changes direction on strategy after the fact, wasting everyone’s time and creating inefficiencies. Good people are leaving because of poor leadership and nothing is being done to change it. Do not be fooled by the “best employer” awards and “most admired culture”, the work environment in HR is anything BUT that. There is no flexible work environment as there is a need to micro manage and keep tabs on employees at all times, having a differing opinion means likely getting fired as a result of the bully culture that has been created by the leader of the dept, and forget about having work-life balance as you will be expected to be available at all hours. Advice - if you value your career, do not accept a job here

Explore other reviews about AIR MILES

5.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits Great co-workers Fully remote Lots of fun employee events - got to meet a lot of cool folks at the company through it

Cons

Lots of different roles within the chain of command so different objectives are being passed down Sometimes hard to feel if you're making a difference

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AIR MILES Response
3y
Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture
1.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Making people write reviews to

Cons

And Review things just to

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