May 13, 2026
AO Response
1wHi, thank you for taking the time to share your feedback. We’re sorry to hear that you didn’t feel your experience with AO was the best. While we recognise that individuals can have different perspectives, the comments you have raised are taken seriously and not reflective of the standards we expect. We have a number of established channels and processes in place to support AOers and to address concerns at the time they arise, including confidential routes for raising issues. We would always encourage AOers to use these while they are with us, so that matters can be properly reviewed and addressed. We are committed to maintaining a respectful and supportive working environment, If you'd like to discuss your feedback further, please email peopleteam@ao.com. Thanks, AO