Toxic management culture overshadowing some great team members - Data Scientist AO Employee Review

1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Surprisingly decent office, with a salon and nice canteen. A lot of smart, supportive people. Great L&D team.

Cons

Head of department was a bully. This is widely known within the company, yet they continue unchallenged. I’ve never come across anything like it in my career. Very problematic hiring and management practices within the team. I saw multiple people fired or contracts ended early. I sat on an interview panel where nobody, inc the HoD, understood the role we were hiring for. HoD admitted to being “50/50” on the candidate, and hired them anyway saying “that’s what the probation period is for.” Multiple people have left the team for the same reasons, inc a senior hire who left within weeks of joining. Several managers, each with ~20 years of experience, have been on the receiving end of the same behaviour and report the same feeling where you doubt every decision you make and don’t know when you’re next going to be sworn at or publicly humiliated. The CEO is very anti-workers rights; you can hear this for yourself in his BBC interview. He also loves to threaten to fire people. He doesn’t trust people to work from home. There’s a myth about ‘AO speed’ which is just an excuse to bully people and make management feel special. In truth nothing moves very quickly because they scared of change. Lots of people who have never worked anywhere else and are very much big fish in a tiny pond.

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AO Response
1w
Hi, thank you for taking the time to share your feedback. We’re sorry to hear that you didn’t feel your experience with AO was the best. While we recognise that individuals can have different perspectives, the comments you have raised are taken seriously and not reflective of the standards we expect. We have a number of established channels and processes in place to support AOers and to address concerns at the time they arise, including confidential routes for raising issues. We would always encourage AOers to use these while they are with us, so that matters can be properly reviewed and addressed. We are committed to maintaining a respectful and supportive working environment, If you'd like to discuss your feedback further, please email peopleteam@ao.com. Thanks, AO

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5.0
Jul 4, 2023
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Pros

Remote virtual work. They provide the leads

Cons

Nothing I have to complain about this far

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AO Response
2y
Hey there - we think you may have left this review by mistake! We're the UK's most trusted electrial retailer, based out of Bolton, Greater Manchester. You might want to find the other 'AO' that are based in the States and leave your kind words there for the right company. All the best!
3.0
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The job was really helpful

Cons

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AO Response
1y
Hi. Thanks for taking the time to leave us a review. We really appreciate your feedback and if there's anything more you'd lie to add, please email peopleteam@ao.com.
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