Fair But - Client Experience Associate AnywhereWorks Employee Review

3.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work from home Flexible shifts if you have kids or other engagements The company can pay you in Cash for your accumulated vacation The company pays you 30 min daily to read any topic

Cons

Work is physically and mentally draining: back-to-back calls with no rest on very busy days. Metrics determine whether you will be promoted You are monitored for everything; an extra one-minute break would require a meeting. Not showing up for your shift can cost you your employment Angry, disrespectful callers Clients don't return callers call

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AnywhereWorks Response
2mo
Thank you for your honest feedback and for your tenure with us! We are glad you value the flexibility and remote work and to clarify, vacation time is managed in accordance with our standard policies and electronic payments rather than informal cash arrangements. We understand that high call volumes and difficult callers can be challenging and we are continuously on working on the resources we provide to all employees to navigate such situations while maintaining strong service levels. We appreciate your time and dedication to your role with us and our door remains open for any further feedback!

Explore other reviews about AnywhereWorks

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility, scheduling, management, growth, clear guidelines

Cons

heavy call load at times

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AnywhereWorks Response
2d
Thank you for taking the time to leave such a wonderful review. We are glad to hear you have been enjoying the flexibility with scheduling, the supportive team members and leadership, areas for growth and the transparency in our expectations. These are areas that we work really hard on, so we are glad to hear we are on the right track. We also understand that call volume may be high at some times, and we are working hard to improve our call queue and work volume for all team members. Thank you for your amazing feedback, and we thank you for being a valued team member!
4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You can pick your own schedule, you pick it every week. You work from home, so you don't have to leave the house to get to work. You save money on gas and time on the commute.

Cons

There is a tier system based on performance. If you aren't doing the best with your stats, your tier will fall. Tiers get assigned every two weeks, and you have to constantly upkeep your stats to have a good tier. Your tier determines how soon you can pick your schedule.

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