Pros
Anywhere works, provides a thorough training to all of their new hires. They do the best that they can to keep their employees motivated. They give the flexibility to make your own schedule, but it depends on your performance. At times you will end up working as early as 5 or 6 am or as late as 9 to 10pm. Depending on the hours you choose not to work. They provide an opportunity to move if you want to try something else in the company. Anywhere do the best that they just to keep their employees. The management will even reach out to you to make sure you are doing just fine.
Cons
The work itself is very stressful. At some point, at the end of your shift, you will question yourself if you deserve to be yelled on. It is an answering service so what you technically do, is answer a phone call in behalf of a company. Usually lawyers, HVAC, medical, etc. There is a script that you can follow, but most of the callers are used of it, and they don' t want to answer and just want to jump over on what they want. It is hard, since you don't have all the information in front of you to help the customer on the other line. It is stressful specially if you are a type of person who really want to help and give out information accordingly. The job itself will make you feel burnt out, but i depends on the person. The scheduling is very strict, or should I say the attendance. No matter what reason is, if you can't make it to work, they will give a demerit point which will go against your performance. Even if your absence is an emergency or technical difficulty you will received a demerit point. On top of that, when you answer a phone call, you have to make sure you gather all the caller's info, while they are on the line. Otherwise you only have 5-15 seconds to wrap up your call, and if you used more of that allotted time that will go against your performance too. Everything is strict, even jumping out just for quick bathroom or just to breath some air, because calls are non-stop that will go against your performance. You have to work straight 2 hours, without taking a deep sigh. Or if you work 3 hours they will give you atleast 10 mins break, which for me is not enough, if you just came out from a very rude caller.
