High Sales Pressure Job - Sales Associate Best Buy Express Employee Review

2.0
Aug 7, 2018
Recommend
CEO approval
Business Outlook

Pros

I ultimately ended up quitting but some things I LOVED are the following: Comission I'd often get about $100-$200 per paycheque bi-weekly. You get comission on everything you sell but that can lead to animosity between co-workers. I often found myself getting aggravated when other associates would seemingly *steal* sales or get BIG ones. Hours The hours were JUST enough to not be considered ''Full-time'' even though I was doing over-time 40+ hours for two weeks...I was even told nobody got full time at my location to save the company from paying us FT Benefits. AKA Permanent Part-Time. Co-Workers I loved my co-workers to bits. A lot of amazing people got hired on and I was always so happy to train them and see them succeed . They were usually pretty supportive, chill and hilarious to work with. A lot of quiet time to work on homework if you're a student, or to simply go on your phone.

Cons

So obviously, since I quit, I did NOT enjoy the following. The pressure to sell and hit targets is unbelievable and as a person with anxiety , was unbearable if I'm honest. Targets were given based on hours you'd work. Increasing with more hours. We were expected to have discussions with EVERY (and I mean literally EVERY customer) whether they came in for Batteries, headphones, drones, literally anything in the store. It was very unreasonable and unnatural especially as we'd have VERY rude customers who wanted NOTHING to do with chatting to us and simply wanted to buy their item(s) and leave. They don't care about how many products you sell in store...at all. They look at how many Bell services you sell. I was hitting targets my first month and eventually couldn't handle having my job held over my head any longer and my interactions with customers critiqued. I found it very hard to *leave work* at the end of the day. Managers are FORCED to put HIGH pressure on the Sales Associates because if we weren't hitting targets, he/she would get fired. It's so unfortunate that The Source has become a literal front to just get harassed for services. You have targets for EVERYTHING - Email captures, cellphones, home services, consumer electronics. To be fair, I was warned during my interview that it would indeed be A SALES POSITION - I just don't think anyone realizes how much sales pressure there truly is. If you at ALL are apprehensive or nervous about PUSHING products, services on people do NOT attempt working at The Source. Do yourself a favor and actually listen to these reviews, as I did not. If you are somebody with ANXIETY do NOT attempt this job either. I recommend working at the source to SEASONED sales associates who already know how to push services and have no shame doing so. The most successful Sales Associates working at The Source (and this is discussed between co-workers all the time.) are the ones who are SHADY AND DIRTY sales people who lie to get sales.

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4.0
Jun 14, 2026
Recommend
CEO approval
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Pros

-Everyone at Geek Squad is very nice and willing to train -Great opportunity to learn hands on IT skills -Time off requests are easy. -Management are nice people.

Cons

-Sometimes appointments are double booked (can be stressful at times). -Apple or Verizon will send people to Geek Squad, often the issue needs to be resolved by them and not Geek Squad. -Just a part of dealing with the public, but expect to deal with mean customers every now and then (don't take it personal).

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