What a dead end job, full of nasty employees. - Customer Service Agent British Airways Employee Review

1.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Flight benefits, health plan, interesting environment sometimes.

Cons

All evening work, managers who cared only about themselves. Back -stabbing culture, filled with inconsistencies,lies,cover-ups, workplace sexual harassment, misleading information, politics, fighting,yelling. It took me a long time after I left this company to feel safe about flying again. Way too many "decision makers", and none of them could agree on anything. Failed promises, etc. etc...I could write a book on this place.

Explore other reviews about British Airways

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The job is really well paying

Cons

Long hours is really tiring

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