Initial potential becomes overshadowed by politics and terrible work/life balance - Account Manager C.H. Robinson Employee Review

2.0
Mar 2, 2014
Recommend
CEO approval
Business Outlook

Pros

- Solid starting salary for someone just coming out of school - Young, fun and energetic coworkers in every office - Offer great in house classes to improve self professionally - CEO John Wiehoff is an incredible leader, selfless, fantastic speaker and a passionate visionary. I had the pleasure of meeting him in my first week at C.H. and was struck by how personable he was with all his employees. - The extensive network of people and experts in their field is amazing, great resources

Cons

- To call the compensation 'pitiful' would be a gross understatement - May just have been my awful manager but bonus and compensation reviews were just ridiculous. No notice for meetings just a quick IM saying 'do you have a second to talk?' and then goes into your review and compensation for the next year telling you how you did good but not good enough and comp is non-negotiable - No matter how much of an improvement or growth of business are you will always ALWAYS be told it's 'good, but not good enough' - Much like every other review, the work/life balance was atrocious. Expected to be on call 24/7/365 - Spread their people very thin, if hired for a specific position expect to be made to do many more roles and take on responsibilities you were not hired for. If you say you cannot do all of them they passive aggressively belittle your work ethic and they will find someone willing to do it all even if they can't either. - HR nightmare, no joke seems to be off limits no matter how crude by management and supervisors included. Also had a manager in Canada who was from US and routinely bashed Canada such as, 'maternity leave is BS', calling Canadian holiday's 'BS' and commonly comparing Canadian welfare, Employment Insurance and Healthcare to communist Russia...he was a real sweetheart. - When several employees politely inquired if C.H. would pay or assist in paying for college/university courses outside of the company we were told by our manager 'Ya right, why the hell would I pay for you to take courses so you can leave the company.' Word for word verbatim. - Favoritism runs rampant company wide. Managers offer to take certain employees to customer visits in places like CA and offer to pay for their spouses as well and for less favorite employees will limit their travel even for necessary training or complain about 'how much of an expense they are'. Even little things such as one employee coming in on time greeted by a 'Hi' or only a head nod just to have a favored employee come in 20-40 minutes late and greeted with open arms 'Heeeeeey! How was your weekend?!'. This happened routinely. - They wait until it is too late to retain talent. A former coworker found a better much higher paying job and when he informed the manager was told 'If you told me you were looking we could've worked something out'. They do not wish to reward their hardworking employees until it is too late.

Explore other reviews about C.H. Robinson

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

its been amazing, great enviornment

Cons

none, everything has been amazing

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not much that I can think of, would say its decent pay but they move the goal posts on goals every year so once you get comfortable with your goals and achieving your target to them hitting the reset button and back to square one

Cons

The culture has shifted in a very negative direction. Top performers can still feel boxed in by limited growth opportunities, changing expectations, and compensation structures that do not always reflect actual performance. There is a heavy focus on control, office attendance, and short-term metrics, while trust and morale continue to decline. It can feel political, exhausting, and disconnected from the people actually driving results. Very toxic for capacity reps, they do everything wrong and contstantly are the whipping posts for commercial teams who are always in the right

See reviews by: Helpful|Rating|Date|All