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      ContactPoint 360

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      ContactPoint 360 reviews

      CP360 review - Customer Service Representative (CSR) ContactPoint 360 Employee Review

      2.0
      Jul 8, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      easy oboarding, their clients are well known in the industry and is very interesting to work with them, co workers are sometimes from other parts of the world which does confirm inclusivity in the workplace

      Cons

      lower management is not great

      Explore other reviews about ContactPoint 360

      5.0
      Mar 23, 2026
      Assistant operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

      Cons

      no cons outside of it being a young center

      2.0
      Mar 17, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

      Cons

      Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

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