It's not employment. It's exploitation. - Sous Chef Eataly Employee Review

1.0
Jul 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Standard benefit package you pay for.

Cons

In every level of management nepotism and manipulation was the name of the game. Staff was constantly misled about workers rights, tax information, wage information and shift information by HR and management. Many staff complained about racism in the work place. Staff were mistreated based on their race by kitchen managers. Paychecks were continually incorrect for certain staff as if intentionally. If your not awake you'll get burned! The overall environment was negative, toxic, and very unforgiving. The pandemic provided Eataly an opportunity to downsize (let's be honest, get rid of) the staff they no longer "needed." "Layoffs weren't' permanent and were temporary," was stipulated to most staff. Upper management and HR gave staff a false sense of hope about their futures with Eataly. Some honesty and transparency would have been the ethical thing to do. Working at Eataly was like joining a race to the bottom.

Explore other reviews about Eataly

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and fun experience

Cons

Scheduling difficulties, and no weekends off.

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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