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Estée Lauder Companies

Is this your company?

Trash company with trash people - Customer Service Representative Estée Lauder Companies Employee Review

1.0
Jan 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Literally no pros at all

Cons

Had to give 1 star cause there is no option for 0. Horrible toxic environment. Everyone from the directors to the managers to the long term employees are on a hierarchy and treat everyone else as less then. They will belittle you, make you feel worthless, and treat you as well as a donkey. As part time they treated me as expendable and would schedule me at their mercy. There is also a race issue here in which people of colour are mistreated and saw it happen until it was finally my turn to go. Nothing is based on performance only favouritism by management who are grossly unqualified to run any team. And speaking to higher ups or even HR doesn’t do anything. The environment will never change as the people in power will shut it down. There has been such a high turn over rate and even if you get stuck, someone has to die, get fired, or get pregnant for you to move up in a position, let alone if you are considered. They may just hire temps instead to avoid paying for full salary and benefits like they always do. For such a small office I’ve never experienced such a toxic environment in my entire life.

Explore other reviews about Estée Lauder Companies

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management, people leaders! Friendly environment, reasonable expectations.

Cons

Not many cons. It would be nice to have more of a set schedule but I know that's not realistic in careers that are sales based.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice employee discount - Great benefits - Nice office

Cons

- Doing the job of 3 people at once - Expect late nights, eating lunch at your desk, work on weekends, and working during PTO - Can be very hard to meet expectations - Lots of turnover - Very difficult to grow in this position

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