Same old for-profit company structure - Infection control support associate Extendicare Employee Review

2.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Autonomy in role - Decent benefits and salary relative to required job qualifications - Low barrier to entry - Excellent work life balance

Cons

- Limited vertical movement - Lack of transparency - Confusion within company of roles, responsibilities & company policies - Limited resources and power to obtain expected results - Unrealistic expectations - High turnover - Lack of teamwork - Unmotivated staff

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Extendicare Response
2mo
Hello, Thank you for taking the time to share your detailed feedback and for your contributions over the past couple of years. We’re glad to hear that you value aspects such as work-life balance, autonomy in your role, and the benefits offered. These are important parts of the employee experience, and it’s encouraging to know they’ve had a positive impact. We also appreciate your candid feedback regarding career growth, communication, role clarity, and team dynamics. These are important areas, and we recognize that a lack of clarity and alignment can create challenges in day-to-day work. Your comments about resources, expectations, and turnover are especially valuable as we continue to look at how we better support our teams and strengthen collaboration across the organization. We are committed to improving transparency, enhancing teamwork, and ensuring employees have the tools and support they need to succeed in their roles. If you’d like to share more about your experience, please connect with us at Recruitment@Extendicare.com. Sincerely, Extendicare Team

Explore other reviews about Extendicare

5.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Great environment an the employees they did have was amazing

Cons

Didnt have enough workers to work an worked me doubles 5 days a week an i have kids

2.0
Oct 3, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoy working with some of the people I have met, and the salary is OK. The residents are mostly great to work with. At the facility level they do have policies and procedures, and they try hard to follow them. The regional staff members are nice and lend an ear (or a hand) when things are really tough at the facility. They are also very knowledgeable about their jobs and about how things work "the extendicare way".

Cons

Poor attitudes, and most people talk to you like you're dirt. It is very hard not to walk by someone without receiving a death stare. There is little to no support from the administrators, because they are too busy dealing with childish problems among the staff. There are few managers who actually know how to manage, and that gets tricky when issues arise. The building is never clean no matter how hard the housekeeping staff works...which is pretty much not at all. Questions and concerns often fall on deaf ears and communication is a major hurdle for a lot of these individuals. Administrators and DON see fit to only hire people they know so if those people cause problems, it can be difficult to get them to actually reprimand them or handle the situation.

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