"Culture" isn't everything - Account Manager Foodee Employee Review

2.0
Sep 25, 2018
Recommend
CEO approval
Business Outlook

Pros

The only reason I am leaving an extra star in the rating is due to the people working on the front line of this company. It is the only saving grace. There are many talented, intelligent, determined, very fun people to share your day to day with, who are working like dogs to make up for the overbearing cracks and downfalls of Foodee. It is a shame that they end up bound to the false promises and awful executions that have been playing in a constant loop for years. Get out while you can! There are many companies better suited for you that WILL pay you your works worth, that WILL value what you put in, you WILL be rewarded, and the tasks you take on WILL be a lot more fun and challenging.

Cons

The churn rate should speak for itself. If an employee isn't fired or unexpectedly terminated, they are running out the door cursing the toxicity of the place. But "it's a startup thing" right? Higher level leaders are awful and arrogant (with the exception of maybe two), and you won't count on them for any real type of goal setting, performance management, useful advice or solutions. What you will get is avoidance of real issues, low level knowledge and understanding or care of day to day barriers, and many, many pointless meetings that lead to zero improvements on the product, the offerings, the client satisfaction, or the happiness of their employees. The main thing they care for is the $$$ for the big guys. They rely heavily on their sales team to keep things afloat and encourage selling things they do not offer, which puts all other departments in a predicament. There is very little room for growth, and they rarely promote within. If you don't consistently work 9-12 hour days, you will be looked down upon or lose your job regardless of their attempt at saying or doing otherwise. They call themselves a tech company, but their product/tool is down or having major issues on both the internal and client facing side at least 50% of the time. They call themselves a catering company, and have very little respect, rewards or improvements for the restaurants and owners they are taking from. They pride themselves on customer satisfaction yet follow through on their offerings at a minimal level.

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Foodee Response
7y
We're not greedy or boastful, awful or arrogant. I agree with you that our little company is full of "many talented, intelligent, determined, very fun people to share your day with." We have had very little unwanted employee churn but we've had to part ways with some folks in the past. I'm sorry it didn't work out. At Foodee, you can Work from Home 2 days a week and we are pretty much 40hr weeks but many of our team are highly motivated and out in more. Every staff has WeWork memberships for flex desks or managed offices. Our product is largely bug free today and has been for the past 6 months. Our restaurant partners are our greatest asset and we treat them as such. I sometimes think our attention to detail on this front has held us back wrt growth at any cost. Overall our employee satisfaction is 90% on our internal anonymous survey. One of our Foodee values is Ownership - meaning we take 'pride in our work', we are accountable and as such the company gives ownership (equity) in return.

Explore other reviews about Foodee

5.0
Nov 23, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Accessible, compassionate CEO who truly cares about her employees Smart coworker who motivate each other to innovate and succeed You can easily advocate for yourself and how you want to grow your career

Cons

Occasional whiplash from making decisions and then changing them before the dust has settled Often hamstrung by resources In an industry that is competitive and hard to differentiate yourself

1
1.0
Feb 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Working remote Free food Management was excluded from most local office decisions Veteran coworkers are very helpful Fun networking and marketing opportunities

Cons

Dishonest HR department- they failed to initiate my benefits upon completion of the probationary period. Disjointed staff- no one was ever on the same page Training was nonexistent Management was inexperienced, and tried to sell products we did not offer No cohesion between upper management and local offices Consistently mistreated employees that spoke up about concerns regarding local issues Gave praise then terminated employees without proper notice No market analysis for new markets causing markets to shut down without notice then attempting to fabricate reasons why unemployment benefits should not be paid after praising for increase in sales. If you choose to work for Foodee do your homework, document everything and don’t trust anyone.

10
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