Would not recommend to a friend, or anyone for that matter. - New Business Administrator GroupSource Employee Review

1.0
Aug 8, 2019
Recommend
CEO approval
Business Outlook

Pros

You don't need to pay for parking Co-workers were very nice.

Cons

Lots of employee turnover Little room for growth, you may move to other departments but never up. Management has poor organizational skills, they are constantly behind. Claim they promote a work life balance, but ask you to work overtime all the time. Your feedback falls on deaf ears. When I read these reviews before I started I thought "oh take it with a grain of salt", but I would like to confirm that majority of these reviews are true.

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1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- Benefits - Casual dress codes

Cons

- I left my previous job to work here, only to get fired for poor training and favoritism. I'd advise looking elsewhere. - Extreme high turnover. Employees are getting fired for unfair reasons, and extremely high expectations with scorecards. - Job description says it's hybrid, but worked in a scheduled rotation where it's required to be in the office almost every day. - Favoritism. Got frustrated having specific adjudicators report me to the audit teams and supervisors over complex claims they can fix themselves, but never report other employees who "look" like them. - Only get a 30-minute unpaid lunch break - Don't have my own desk, first come first serve to sit at a desk - Working there is like a sweat factory. Had to skip 30-minute breaks to meet extremely high claims expectations or deal with stacks of mailed-in paper claims that need to be sorted out by the end of the day each day

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