Great company - Case Manager GroupSource Employee Review

5.0
Jun 15, 2024
Recommend
CEO approval
Business Outlook

Pros

People are nice, great company to work with!

Cons

Always busy High volume of workload

Explore other reviews about GroupSource

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- Benefits - Casual dress codes

Cons

- I left my previous job to work here, only to get fired for poor training and favoritism. I'd advise looking elsewhere. - Extreme high turnover. Employees are getting fired for unfair reasons, and extremely high expectations with scorecards. - Job description says it's hybrid, but worked in a scheduled rotation where it's required to be in the office almost every day. - Favoritism. Got frustrated having specific adjudicators report me to the audit teams and supervisors over complex claims they can fix themselves, but never report other employees who "look" like them. - Only get a 30-minute unpaid lunch break - Don't have my own desk, first come first serve to sit at a desk - Working there is like a sweat factory. Had to skip 30-minute breaks to meet extremely high claims expectations or deal with stacks of mailed-in paper claims that need to be sorted out by the end of the day each day

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