Job security, but favoritism and poor management issues - Customer Service Representative (CSR) Hertz Employee Review

Great place to work in tandem with other professionals in your trade, always had a feeling of "family" working alongside my peers. We come together when times are tough, this is very rewarding,

The current economic and geopolitical spectrum have been proving a challenge to this industry as a whole, thankfully we are a resilient outfit with the best people at the helm.

No pros to be found, this is the bad place

Horrible horrible upper management that are at every turn making decisions that make your job harder. I have seen Hertz consistently devalue their employees’ labor by laying people off and sending their jobs to India or straight up just treating employees so bad they have to quit and then not replacing them. Anyone with tenure that worked there has been pushed out by their money hungry practices requiring the people still working there to scramble and work overtime with no extra pay or compensation. Hertz should be ashamed of the way it treats its employees but I can’t say I see it changing in the future. DO NOT RECOMMEND