Lowest in the industry - Personal Support Worker Home Instead Employee Review

2.0
May 27, 2016
Recommend
CEO approval
Business Outlook

Pros

They can be understanding when there is a personal problem and helpful in solving said problem.

Cons

1) No training given or additional courses available by them. 2) Client care plans are not done very well and there can be lack of communication between the office and care givers, especially when there is changes 3) Low pay with no bonuses like mileage or gas pay, especially when travelling to clients out of your location. 4) Different pays based on the caregiving role, other industries have a one rate of pay if you are a PSW, no matter what your duties are and one for Nurses, no matter what they are doing. 5) Office sometimes does not try to even fill your schedule, which makes your finances unstable.

Explore other reviews about Home Instead

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, no cap on OT, great work life balance

Cons

None for me personally. I really do enjoy working for my company.

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The seniors we work with,and the satisfaction of helping them remain in their homes.

Cons

No benefits,no vacation time,unstable work hours,no oppoetunities for education to become a certified PCA or HHA.

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