Home Instead reviews

Poor wages. Lack of respect for front line workers by office staff. Poor communication. No benefits. I want to start out by saying that ALL of the clients I had through this company complimented my work 100%, I even received the caregiver of the month award. I worked with this company for over 9 months before I was told that I would be taken off of a main (a higher paying client) assignment immediately. I had slight health issues that the time that occasionally caused me to run late. This was the reason I was taken off of the roster, no warnings. NOTHING. I was told that I would be placed somewhere else but never heard back. I realized that this was their way of basically firing me without "letting me go". 2 weeks without communication from them and I called and explained how unprofessional it was of them to keep me stranded. I explained that I had a mortgage to make and their lack of communication was completely unprofessional and disrespectful. I asked if they wanted me to stop by to return my badge and their material/ documents and they said no. Also, I later learned that the client's family was FURIOUS that I was taken off as caregiver an shortly after stopped dealing with homeinstead. -M

1) No training given or additional courses available by them. 2) Client care plans are not done very well and there can be lack of communication between the office and care givers, especially when there is changes 3) Low pay with no bonuses like mileage or gas pay, especially when travelling to clients out of your location. 4) Different pays based on the caregiving role, other industries have a one rate of pay if you are a PSW, no matter what your duties are and one for Nurses, no matter what they are doing. 5) Office sometimes does not try to even fill your schedule, which makes your finances unstable.