Good staff discount but poor management and conditions - Key Holder Lovisa Employee Review

2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff discount is good. 50% off then once a year you get 3 items at 75% off.

Cons

Horrible managers and horrible customers. Jewellery is made cheap and constantly breaks/tarnishes to everyday your faced with customer complaints. Wifi constantly broke in the store so no card refunds or transactions could be taken. My manager and assistant manager left so I ran the whole shop by myself acting as manager but when asked if I could have compensation they told me “im not a proper manager” but didn't hire anyone else so it was just myself running the store.

Explore other reviews about Lovisa

5.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great for learning and experience

Cons

Benefits could be better, please cover medication like wegovy or zepbound for weight loss please

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice international team and leadership

Cons

Unorganized, underpaid, some people are toxic

See reviews by: Helpful|Rating|Date|All