Supportive international team but toxic environment and low pay - ECommerce Specialist Lovisa Employee Review

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice international team and leadership

Cons

Unorganized, underpaid, some people are toxic

Explore other reviews about Lovisa

5.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great for learning and experience

Cons

Benefits could be better, please cover medication like wegovy or zepbound for weight loss please

1.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee discount is 50% off of full priced jewelry only, not sale items or piercings. • They will hire anyone who doesn’t ghost an interview. •You’ll learn to overcome management who treat you as a number and not a human

Cons

•Relentless, unrealistic sales expectations with zero grace. You don’t even get insight on how the goals are helping the future of the company. •Chronic understaffing while still being held to aggressive targets. You will be expected to work by yourself for 12+ hours if an employee doesn’t show up. • Minimal training, yet full accountability from day one. Click through modules that you are pressured to get through within your first week. •Constant micromanagement and metric obsession. Always contacted outside of working hours. •Burnout is normalized. No support or high quality candidates apply. Always told to recruit while only offering to pay talent $16-18 an hour at most for key holders. •High turnover is not accidental — it’s the culture. You’re expected to pierce ears and never get truly certified and rewarded for your expertise. •Little appreciation, recognition, or meaningful support from upper management. When you get sick they expect you to still work, won’t allow you to utilize your legally earned sick days without contacting you.

1
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Lovisa Response
2mo
Thank you for sharing your review. We appreciate you taking the time to do so and value your feedback.
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