Challenging Work Environment with Room for Improvement - Assistant Manager Lovisa Employee Review

2.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Opportunity to gain valuable experience and learn new skills. Chance to work with a diverse team and develop customer service skills. Some positive interactions with team members.

Cons

Lack of Respect and Support: Constant reminders that employees are replaceable, leading to feelings of being undervalued and disposable. This significantly impacts morale and productivity. Unprofessional Management Behavior: Consistent negativity and unprofessional conduct from several management team members, including tantrums, gossiping, and rumor-starting. Mistakes are often used as ammunition against employees rather than as opportunities for growth and development. Poor Work-Life Balance: High levels of stress placed on managers and stylists to prioritize company needs over personal well-being. Many managers report going home in tears due to demanding work-life balance and mistreatment from higher management. This excessive stress is unsustainable and detrimental to employee health and morale. Unreasonable Expectations: Expected to take on responsibilities beyond my designated role without appropriate compensation or support. This included running the entire store without adequate training or assistance after my manager's promotion. Inappropriate Behavior: Experienced significant emotional manipulation from management. Specifically, managment made me uncomfortable by instructing me to dress "sexily" to impress the CEO. Disproportionate Accountability: Held to a higher standard of accountability than the actual manager and felt targeted as a scapegoat for any issues due to being the youngest employee. Confidential information was also inappropriately disclosed to other employees by the manager

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Lovisa Response
2y
Thanks for taking the time to submit your review. We appreciate you taking the time to share your feedback with us, we’ll explore this further.

Explore other reviews about Lovisa

5.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great for learning and experience

Cons

Benefits could be better, please cover medication like wegovy or zepbound for weight loss please

1.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee discount is 50% off of full priced jewelry only, not sale items or piercings. • They will hire anyone who doesn’t ghost an interview. •You’ll learn to overcome management who treat you as a number and not a human

Cons

•Relentless, unrealistic sales expectations with zero grace. You don’t even get insight on how the goals are helping the future of the company. •Chronic understaffing while still being held to aggressive targets. You will be expected to work by yourself for 12+ hours if an employee doesn’t show up. • Minimal training, yet full accountability from day one. Click through modules that you are pressured to get through within your first week. •Constant micromanagement and metric obsession. Always contacted outside of working hours. •Burnout is normalized. No support or high quality candidates apply. Always told to recruit while only offering to pay talent $16-18 an hour at most for key holders. •High turnover is not accidental — it’s the culture. You’re expected to pierce ears and never get truly certified and rewarded for your expertise. •Little appreciation, recognition, or meaningful support from upper management. When you get sick they expect you to still work, won’t allow you to utilize your legally earned sick days without contacting you.

1
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Lovisa Response
2mo
Thank you for sharing your review. We appreciate you taking the time to do so and value your feedback.
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