Pros
I love working for Lufthansa. Though, there are customers who can be challenging, most of the customers are kind (if you work for German market). A highlight about this job is that there are lot of people to help you, if you are stuck with a problem or simply do not know what do next. Rarely, you might not get an answer immediately. But if you slow down and take a deep breath, you will realize that you have already found an answer from the knowledge base (of the company) Upon attaining the 6 months milestone with the company, if you are bored with the same position, you can easily apply and get a different position. The company also offers a variety of internal job offerings. However, there is barely a difference in the wage. If you know to use the travelling benefits, you can save up to 2000 CAD per year depending upon your travel destination. Your children and parent can also enjoy the flight benefits. Apart from this, if you are flying with a friend, he/she can also enjoy a great rate of discount. Overall, a great job with a decent salary and a lot of flight benefits. This job is defenitely recommendable.
Cons
Some managers are not kind. However, the majority are patient, friendly and always ready to help. Honestly speaking, one of my managers is an important reason, why I still work for Lufthansa. Job might be very hard for the first 2-3 months. Starting from the 4th month, you would be able to do almost everything with ease. The most significant thing is to stay positive and believe that you will become an expert soon.