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Neptune Society

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Independent contractor - pre-need couselor - Contractor Neptune Society Employee Review

3.0
Jul 13, 2016
Recommend
CEO approval
Business Outlook

Pros

I was with the company over 10 years and really enjoyed meeting with clients while encouraging them to make their final arrangements. The job was actually a lot of fun. The flexible hours were great and is a good position for a self starter. Do understand that this is not a 5 day week job. Working on weekends is required. Comission structure good and I made an above average living up until the company was sold.. Neptune provides a good product and does stand behind it.

Cons

in 2010 Neptune was sold to Service Corporation International which is the largest funeral enity in the US. It was a gradual buy out with the final transfer coming in 2015. Along with the change of ownership came a change in managment style.. As an independent contractor if you don't sell you don't eat. Simple and easily understood fact of life for all sales people. 2015 brought the "grind" mentality to the table. Mandatory conference calls, constant follow up from supervisors ... more sales, more sales. ISR were often treated like children. Unattainable goals, docked comission checks and addition of more and more sales staff which ultimately saturated the lead base. In many areas same company under diferent name working same service area and in some cases, out of same location. No longer rewarding, no longer fun.

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Neptune Society Response
9y
Thank you for taking the time to write this review on your experience with Neptune Society. Neptune Society provides an opportunity for sales professionals to sell something that matters while maximizing their income through a performance based pay structure. We are constantly encouraging communication in the field to ensure our customers are receiving premium customer service. Each year, we receive record amounts of interest in our product, which has enabled us to add additional sales professionals in our expanding offices. We recognize that we are in a growing industry and we will always welcome suggestions on ways to improve.

Explore other reviews about Neptune Society

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers are wonderful and dedicated

Cons

Can be mentally difficult everyday

4.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

meeting and explaining how a pre-need cremation plan makes it easier on the loved ones when you pass away

Cons

leads were difficult and alot of traveling to appointments

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