Manipulation - Anonymous employee Nordia Employee Review

1.0
Oct 2, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good for students, bonuses for good work, overtime available

Cons

Nordia does not sell customer service, they sell mental health. They take healthy individuals and grind them down until they are no more. There is a reason why more than 75% of employees leave within the first 1.5 years. Manipulation of employees is the name of the game. Lie after deception after failed promise. Carefully selected words to obscure the truth. Do not expect to hav eone job and be good at it, expect to do the job of 5 or 6 different departments and be harassed to meet difficult standards. Customer experience is the last priority, bonuses for management are #1

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Nordia Response
8y
Nordia is a company that cares about its employees first and foremost as we know that the best customer experience is only possible with high employee satisfaction. We make it our number one priority to provide a stimulating and rewarding work environment and we offer among the most competitive total compensation in the industry. This is why we have the best employee retention and the highest employee satisfaction in the industry. We understand customer service can sometimes be challenging. If you feel that you are overwhelmed, please reach out for assistance as we take our employees’ health very seriously and we have different resources in place to help. We also value suggestions our employees offer and use them where possible to improve working conditions and the overall environment.

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