Management doesn’t care about their staff. They have unrealistic expectations for metrics. They come to work and don’t do anything but will penalize you if you don’t do what they want. The hours suck. When you first start out you’re most likely working a 3pm-11pm shift with days off in the middle of the week. The program they use stops working so you are sometimes unable to answer an alarm for 5 mins. They’re constantly understaffed because they treat their employees like crap. The turn over is ridiculous