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Pursuit Collection

Part of Viad

Is this your company?

Great Experience meeting people. not so much working - Ticket Agent Pursuit Collection Employee Review

2.0
Oct 30, 2017
Recommend
CEO approval
Business Outlook

Pros

- free tickets to Brewster owned attractions -living in banff -meeting co-workers. The companies biggest asset. NOT management. - IF upper management likes you, there's room for growth as most people leave because the company is cheap.

Cons

-Low level management makes promises they can't keep, because upper level management is cheap. -below market value wage. -could get fired by Ghada Wirth at any point(literally) working at the Banff Gondola. -Tries to run a world class restaurant while paying the manager $32,000. - Upper management doesn't speak to front line staff at the banff gondola. Not even a simple hello. -Very political working environment. Management plays favorites hardcore. - Management would rather spend 1K on decorations than give staff the wages they deserve. - Cannot negotiate whatsoever. - Staff accommodation is nice; but they treat you like children (weekly inspections (and they nit-pick), forms to fill out if you have guests, make up rules on the fly (no BBQ, wasn't in the lease), couples cannot live together)) -they manage using fear. - do not stick up for staff when customers are rude.

Explore other reviews about Pursuit Collection

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff, easy hiring procress/onboarding, free EDR meals (location dependent), and you get to live in an awesome location.

Cons

Not much at all, overall great experience.

2.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of nationwide employee discounts on activities

Cons

Pursuit did not prioritize employee well-being over the bottom line and it was felt by their returning staff.

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