Does Pursuit Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, Pursuit Collection employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Pursuit Collection. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Pursuit Collection?

58% of Pursuit Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pursuit Collection 3.0 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Pursuit Collection?

Housekeeper (13) , Front Desk Agent (11) , Manager (10) , Server (10) , Assistant Manager (8) , Guest Service Agent (6) , Guest Experience Guide (5) , Server/Waiter (5) , Barista (4) , Director (4) , Guest Experience (4) , Line Cook (4) , Retail Sales Associate (4) , Sous Chef (4) , Supervisor (4)

What are the pros of working at Pursuit Collection according to real employee reviews?

"Pretty place too work and people are great." ((in 22 reviews)); "The team I work with is amazing." ((in 12 reviews)); "Good benefits and perks." ((in 8 reviews)); "The culture here is good and I met a lot of cool people along the way." ((in 6 reviews)); "Beautiful Place to work" ((in 6 reviews))

What are the cons of working at Pursuit Collection according to real employee reviews?

"Pay is low compared to competitors and other opportunities in area" ((in 23 reviews)); "Horrible management with an HR and food and beverage department run amuck." ((in 23 reviews)); "Upper management is chaotic and exhausting, Working at Starbucks is draining and not recognized." ((in 10 reviews)); "The an annual turnover of seasonal staff and low wages make it difficult to attract and especially retain good people." ((in 9 reviews)); "Low salary for shuttle drivers" ((in 7 reviews))

Pursuit Collection reviews

Compare reviews

3.4

58% would recommend to a friend

(256 total reviews)

David Barry

62% approve of CEO

31% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Senior management

2.8

Career opportunities

Pursuit Collection has an employee rating of 3.4 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pursuit Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

256 reviews

2.0

Oct 30, 2017

Great Experience meeting people. not so much working

Ticket agent

Recommend

CEO approval

Business Outlook

Pros

- free tickets to Brewster owned attractions -living in banff -meeting co-workers. The companies biggest asset. NOT management. - IF upper management likes you, there's room for growth as most people leave because the company is cheap.

Cons

-Low level management makes promises they can't keep, because upper level management is cheap. -below market value wage. -could get fired by Ghada Wirth at any point(literally) working at the Banff Gondola. -Tries to run a world class restaurant while paying the manager $32,000. - Upper management doesn't speak to front line staff at the banff gondola. Not even a simple hello. -Very political working environment. Management plays favorites hardcore. - Management would rather spend 1K on decorations than give staff the wages they deserve. - Cannot negotiate whatsoever. - Staff accommodation is nice; but they treat you like children (weekly inspections (and they nit-pick), forms to fill out if you have guests, make up rules on the fly (no BBQ, wasn't in the lease), couples cannot live together)) -they manage using fear. - do not stick up for staff when customers are rude.

3.0

Apr 4, 2014

Good for the short term, but not the long.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some really fantastic co-workers and people work for Brewster. Some nice perks for seasonal employees. Hard work can get you promoted in a hurry.

Cons

Long working hours for average pay and substandard benefits. Poor work/life balance during busy season. Most lower end/seasonal employees have a second job to make ends meet. Some positions are massively overworked.

2.0

Sep 9, 2019

All about who you know, not how good you are at your job

Explore rockies

Recommend

CEO approval

Business Outlook

Pros

Great staff accom in Banff. Good benefits for full time staff. Free tours for family. Good work life balance

Cons

It’s all about who you know, not how good you are at your job. Promotions happen based on friendships, terrible employees get away with anything because they’re friends with a manager while good staff get treated like dirt. Communication is awful, front line staff often find out about issues or updates from customers themselves which leaves us looking like idiots. Low pay and everyone is hired as a seasonal contract so they never have any obligation to you - everyone is viewed as replaceable, so there’s constant turnover and training of new staff, which leads to a worse guest experience. The company only seems to care about making money, and will throw their staff under the bus to get there.

Pursuit Collection Response

6y

Hi there, thank you for sharing your thoughts with us. We do place a lot of importance on making sure our teams have cozy and comfortable accommodation, and time to make the most of the summer seasons! Unfortunately, team work environment and support structure is even more important, and it sounds like we let you down here. If you're up for sharing more of your feedback so that we can act on it, please reach out to Karen, our VP of People & Culture, at kgadberry@pursuitcollection.com. Thank you!

Viewing 1 - 3 of 256 Reviews

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