Great team but zero appreciation from upper management - Anonymous employee Relay (Canada) Employee Review

2.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- You get snacks and free lunch - Dog friendly office - Team is great - Product is decently interesting to work on

Cons

- Compensation and workload are poorly aligned, with employees consistently feeling overworked and underpaid. Company-wide “raise” cycles are undermined by increased performance thresholds, resulting in many employees receiving no meaningful salary adjustment. - The HR function (“People Team”) lacks effectiveness and fails to adequately support employees or the business. There are ongoing issues with recruitment, as critical roles remain unfilled for extended periods, placing additional strain on existing teams and contributing to burnout. - Leadership has not meaningfully addressed the clear decline in employee morale and appears disconnected from internal sentiment. There is a disproportionate focus on external-facing initiatives while internal challenges are ignored, reinforcing the perception that employee well-being is not a priority. - three day in office instead of two. - Mediocre benefits and compensation package. - Favoritism from the leadership team.

Explore other reviews about Relay (Canada)

5.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work environment, good office location and opportunities

Cons

non so far at work

5.0
Jan 29, 2021
Recommend
CEO approval
Business Outlook

Pros

- As a growing startup, Relay has a lot of opportunities for personal and professional growth - There's a lot of cross-collaboration between engineering, sales, marketing, operations, and support - Transparency is huge, our team has a weekly meeting where we go over our post-mortem and company metrics. We also set priorities so there's a lot of space for new ideas, and brainstorming - The work culture is balanced, the Relay team understands that we're people first. There's a great sense of camaraderie with the weekly (now remote) Games Night that just kicks the week off on the right foot everyweek.

Cons

If you are used to working at a large corporation, make sure you're ready to work in a small (but growing) team and understand the differences that come with that. Adaptability and self-sufficiency are key.

5
avatar
Relay (Canada) Response
4y
Thank you for taking the time to share all of your thoughts. We are in a high growth phase and with that comes a lot of change, but we do our best to keep the team informed and aware. We don't always work the standard 9-5, but because of that we try to offer as much flexibility with our team as we can so that they feel supported and not overworked. This is great feedback for us to address with candidates through our hiring process. Thanks for your thoughts and time-very helpful!
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