- - Banquet Server/Bartender Ritz-Carlton Employee Review

4.0
Nov 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Great financial compensation, team work mentality throughout the hotel by employees, best perks and discounts for traveling around the world, opportunity to work multiple positions within the hotel once hired but not much room for actually moving up in the company without transferring.

Cons

Long long hours during busy season, very needy and particular guests, terrible HR team - they work for and with management only, management do not allows follow standards set out by company. Unrealistic expectations for set up times during events. You don't always get a food break.

Explore other reviews about Ritz-Carlton

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- good environment - good service charge

Cons

they change managers so quick

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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