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Smile Direct Club

Is this your company?

Keep Looking! Do not waste your career here!!! - Shop Manager Smile Direct Club Employee Review

1.0
Jan 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Disruptive industry that promises a better smile

Cons

Read a few reviews - most employee complains are about being 1.furloughed then laid off with no notice 2. High pressure sales 3. Unethical. All True! While the company lets the reviewer know that all the lay offs were due to COVID - I personally beg to differ- the best thing that happened to SDC was Covid. They had the perfect excuse of lay off more than 300 shops affecting all of its employees. Had there been no COvid, we would have seen all this layoffs anyway. I’m sure there is more to the story here rather than just Covid. High pressure sales- 100 percent true. While every company goes to business to be profitable, SDC does it without any ethics what so ever. Most of the bad reviews from customers regarding their teeth - all true!!! Dr. Reviews your plans- BiGgESt Joke! Companies like SDC will push consumers to be aware of signing contracts and giving cr.. Cards blindly. Nepotism is rampant and HR the biggest disgrace. Save your self from making the biggest career mistake and look somewhere else.

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Smile Direct Club Response
5y
Thank you for sharing your perspective with us – I am sorry to learn this and this is certainly not the type of experience we want for any Team Member. We understand that change is never easy, no matter the circumstance. At SmileDirectClub, our values and truths are built around providing an open and safe environment for all. We are taking active steps to support our Team Members during these unprecedented times and acknowledge that we can always be improving. We would love any ideas or improvements on what we could have done to resolve this. Please send us an email at peoplesupport@smiledirectclub.com.

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5.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

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Cons

No cons good company I enjoyed it

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Always a challenge and good work environment

Cons

Leadership seemed often disorganized and would blame subordinates

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