Great incentives and growth opportunities, but uncomfortable shoes - Assistant Store Manager Steven Madden Employee Review

4.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Had so many free shoes! Really encouraged to grow within the company based on open roles that would periodically occur! Made so much sales, incentives to sell for ATV & UPT rocked!

Cons

The shoes are super uncomfortable. BOH was always trashed and somehow I would be in the role of cleaning it up? Inventory was never their strong suit whether it was making sure the stores were good with OH inventory or overloading the incoming shipments.

Explore other reviews about Steven Madden

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive company culture, opportunities to grow within the organization with tenure, work/life balance

Cons

Low starting pay, low commission

1.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

•Great stepping stone into mid-tier fashion retail •Excellent employee discounts (50% and some months 60%) •Get free shoes every season •Easy & straightforward training

Cons

• Favoritism toward certain employees can impact fairness in opportunities and treatment. • Workplace culture can sometimes feel overly focused on pleasing management rather than collaboration. • There have been instances where employees felt they experienced retaliation when management disagreed with how someone operated in their role. • Scheduling flexibility is advertised for employees with second jobs, but in practice there may be pressure to commit to specific opening or closing days. • When concerns are raised, coaching from leadership can be inconsistent, and discussions have at times turned into workplace gossip rather than constructive feedback. • Transparency around promotions and full-time opportunities can be unclear; employees have reported being told no positions were available while listings appeared externally. Management bonus incentives are relatively small (around $250 at most) and may be affected if store labor hours exceed the allotted budget. • Some employees feel discouraged from taking mental health days due to perceived judgment. •They allow misbehavior of code of conduct

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