Please avoid if possible - Customer Service Representative Tech Mahindra Employee Review

1.0
Aug 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote Work: You can work from anywhere within Canada.

Cons

Low Pay: The compensation is below industry standards, making it hard to feel valued for the work done. Overly Complicated Processes: Many processes are unnecessarily complex, leading to frustration and inefficiency. Slow Career Growth: Promotions and advancements are slow and not based on merit, but rather favoritism in some cases. Work-Life Imbalance: Long hours are common, and the workload can be overwhelming, especially during peak times. Lack of Communication: Management often fails to communicate clear goals or updates, leaving employees in the dark. Bureaucratic Structure: A lot of red tape and rigid structures make it hard to implement change or streamline workflows.

Explore other reviews about Tech Mahindra

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

great customer portfolio in the engineering sector

Cons

No Bonus is pais to employees

1.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

* Pay arrives on time, consistently. * Benefits package is decent relative to the industry. * They do invest in internal training programs.

Cons

* Promotions happen, but pay raises simply do not — in three years, I never witnessed a single one, regardless of title or tenure. * They clawed back a 1% cost-of-living raise by quietly cutting variable pay by an equivalent amount. * Overtime is effectively off the table. Budget comes first, always. * HR exists on paper only. Don't expect support or resolution when you need it. * Expense reimbursements — including professional certifications — are like pulling teeth. Expect a fight. * Benefits and perks have been steadily eroded over time to cut costs. * Certain groups of employees are visibly and consistently treated with less respect, given fewer opportunities, and held to different standards than others. Leadership has shown no interest in addressing it.

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