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Trail Appliances AB/SK

Engaged Employer

Disappointing, not at all what was advertised - Administrative Trail Appliances AB/SK Employee Review

2.0
Mar 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Recognized name, local company, high-end products and appliances, nice showrooms, several locations, that’s about all I can come up with, though.

Cons

Bad, and I mean BAD training for admin staff. No standardization by way of training, nothing really documented for new staff to reference once the initial introduction is done. You are expected to write a heap of notes, and have only that to refer to. Too much ‘village knowledge’. Some of the staff are downright crass at times, foul language abounds. If you want to work here, be prepared for cliques and a high school mentality.

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Trail Appliances AB/SK Response
8y
I am sorry your experience at Trail Appliances has not been as you anticipated. We want to assure you that Trail Appliances Ltd. takes such allegations against employee conduct very seriously and encourage you bring up such matters, without fear, to Human Resources (or another leader you trust) so they can be investigated. As for your training, we do have a number of operating procedures, processes and documentation but certainly have room for improvement. Please bring forward your ideas and suggestions so we can continue to improve the way we do business.

Explore other reviews about Trail Appliances AB/SK

1.0
Sep 6, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very loyal customers. Fortunately it keeps them busy so there's always work.

Cons

No administrative training i.e. filling out work orders, hazard assessments, invoices, warranty forms, vehicle inspections,,,all paperwork. Very little training or support regarding any of the proper work procedures and management or office staff don't answer their phone to help at all. No leadership or encouragement what so ever.

7
4.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management, nice team, some fliexibility in hours if you need it. A job you can forget about after you clock out.

Cons

Can be stressfull at times with the work load. Promotions or pay rises seem to be non-existent.

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Trail Appliances AB/SK Response
2mo
Thank you for taking the time to share your experience and for being part of the team. We’re glad to hear you’ve had a positive experience with your management team and coworkers, and that the flexibility and work-life balance have been meaningful, that’s something we aim to provide across our teams. We also appreciate your feedback regarding workload and growth opportunities. We recognize that certain periods can be demanding, and we continue to look at ways to better support our teams during those times. In terms of career progression and compensation, we want to clarify that compensation is reviewed annually, and internal movement is a key focus for us. Many employees across departments, including within Builder Administration, have advanced through internal opportunities, which is something we strongly encourage and prioritize. That said, we recognize that visibility into these opportunities can always be improved, and your feedback is helpful in highlighting that. Thank you again for sharing your perspective, and we wish you all the best moving forward.
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