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      Upwork

      Engaged Employer

      Upwork reviews

      Good pay and benefits, but chaotic leadership - Program Manager Upwork Employee Review

      2.0
      Jun 5, 2026
      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits were pretty good. Only reason I stayed.

      Cons

      Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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      5.0
      Feb 25, 2026
      Analytics
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, very approachable, interesting problems

      Cons

      A lot of short term thinking and near future optimization

      3.0
      Jun 22, 2026
      Content writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing teammates, fun and challenging work

      Cons

      Company is constantly changing directions and has has several rounds of layoffs in recent years

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