Toxic workplace culture - Operations Manager Vail Resorts Employee Review

1.0
Feb 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Sadly, there are no pros to working for this organization.

Cons

Vail resorts commits cultural genocide at every resort they acquire. They strip them of their identity under the guise of betterment, and provide nothing but insecurity and mindless careers. Be independent, but do it they way we tell you. Be innovative, but do step outside the lines. They are full of contradictions. They claim to produce great leaders yet have a turnover rate like nothing I’ve ever encountered. People are fired every other day and staff will often make jokes like “don’t do that, you don’t want to get fired.” This is not normal nor a healthy thing for people to joke about within the workplace. I had never once heard it until I worked for Vail.

Explore other reviews about Vail Resorts

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management was very helpful

Cons

Seasonal position only, wished it was year round

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

3
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