Great people, poor leadership - Anonymous employee Versapay Employee Review

2.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people who care about the customer and each other.

Cons

Disorganized. Poor leadership - they have hired the wrong leaders in some key roles.

Explore other reviews about Versapay

5.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for growth, open door policy, always in the know with company changes.

Cons

Need more staffing in the Care world it tends to be busy and customers can get frustrated with the delay in response time.

1.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work and some good co-workers

Cons

Most leaders are textbook narcissists. They are incompetent when it comes to the industry they claim they serve. The culture is toxic and the CEO prefers people that tell her what she wants to hear rather than collaborating to improve the business performance and efficiency. Their product is outdated, their sales leaders and customer success leaders are disconnected from reality and have no clue how payments work. Buyer beware

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