STAY AWAY, Awful, Needs a Serious Restructuring in Management and Culture - Pension Analyst WTW Employee Review

1.0
Jun 12, 2020
Recommend
CEO approval
Business Outlook

Pros

None - Trust me, after a month you'll forget about any 'pros'

Cons

Asked current employees because I left this place (Pension Admin - Toronto) in 2019 and the cons below are still true there, how pathetic: 1. Workload - You will end up working more than 8 hours every day because Management never thinks you're doing enough (which comes from a jealous, vindictive place in them) and assign you more work whenever they get the chance, thus no work/life balance 2. Management - Extremely fake, manipulative and selfish people. Do not trust ANY of them. They do not care about getting to know you as a human being, your mental health or your career goals - they lie and say they do but end up making you feel guilty for thinking of yourself and talk behind your back all the time. They even used the term 'layoffs' as a threat DURING Covid to an employee for making a one time mistake. All they care about is numbers and looking good - they just use you to make it to their own retirement at your expense 3. Training - Too fast, next to no actual good notes/documentation for you to refer to and after a month expect you to not make any mistakes and if you do, good luck. They will copy the whole department in an email if they have to and make your honest mistakes sound like the end of the world 4. Salary - A joke for the amount of work the analysts ("doers") put in. I know student interships that pay the same or even more without all the drama and stress these people and the workload cause you 5. The Pension Admin department in Toronto is like that whiny annoying ex that thinks it's all about them but once you leave, you get your life and mental health back 6. Culture - I guess bonding over how much this department stresses you out?

Explore other reviews about WTW

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful, intelligent colleagues, very collaborative, interesting work, lots of opportunity to move around the org

Cons

Risk averse so it’s slower to invest; penny wise but often pound foolish

2.0
Mar 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work is challenging - Benchmarking and survey data provides value - Can build a large network across employers, vendors and carriers

Cons

- "Merit" or annual pay increases are often less than annual Federal cost of living adjustments to address inflation. I have earned less every year I remain at WTW. - If promoted, raise is combined with "merit" and dilutes both amounts. I've never heard of one person being satisfied with merit + promotion salary increase. If anything, this is the final trigger to seek employment elsewhere. - High billable rates paired with higher execution/client satisfaction expectations yet overall pay/comp don't reflect it. Internal systems and process distract from productivity and impact. - Limited to no investment in training and development outside of internal webinars - Always hear "our people are the difference" yet it doesn't feel like that when it comes to total comp, professional development, and systems/tools that make sense - After 7 years, burnout is high amongst colleagues and I personally can't imagine many more anniversaries. Many high-performing, valued colleagues have left in last 12 months

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