Nice team but stressful - Customer Support Advisor Waterstone's Employee Review

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounts, events, if you’re lucky you can work with a great team

Cons

Very much dependent on how good and how kind your manager and your team are, pay is low and no bonuses, more stressful than it needs to be

Explore other reviews about Waterstone's

5.0
Feb 18, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers and enjoyed the environment.

Cons

Could improve in some ways with management, but it wasn't a huge issue for me.

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Waterstone's Response
2y
We're glad you enjoyed your working experience with us. Feedback from former employees is enormously important and we are pleased to learn that your time with us proved to be so positive. Thank you HR Team
3.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

you start slow but then can grow

Cons

work level can sometimes get intense

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