Associate and Technical Account Manager - Anonymous employee Yardi Systems Employee Review

1.0
Jul 20, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Shift flexibility, you can work 8-5, 9-6 or 10-7. Free parking. 2 hours off on the Friday of a long weekend.

Cons

Extremely oppressive work environment. Do as you are told. Sit at a desk for 9 hours a day. 80% of your time has to be logged. They are going to start recording your phone calls soon. Feedback from employees is not valued, fresh ideas are not valued, you are forced to do things "the Yardi way" which, quite frankly, is antiquated and in serious need of an overhaul. Flat management structure, little or no room for advancement unless you belong to the management "clique". High turnover but management does not seem to care, nothing is being done to improve employee retention rates. This shows how little they value their employees.

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Yardi Systems Response
8y
Our Technical Account Managers play such an important role working with clients and we appreciate everything you do. While recording of client phone calls has been discussed for certain roles, it is for the benefit of both parties. They would be used as a training tool for our employees to coach and feel more confident about providing clients with outstanding customer service. We encourage you to reach out to the VP in your office to discuss your concerns. All of our executives and managers have an open-door policy at Yardi and we hope that you take the time to reach out. Thank you for leaving a review.

Explore other reviews about Yardi Systems

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, support, and growth

Cons

Low compensation compared to market average

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Yardi Systems Response
1w
Thank you for the review! We are glad to hear that you enjoy our fun and dynamic culture, the growth opportunities as well as your supportive team! We strive to remain and employer of choice with competitive pay practices and robust benefits offerings, but we appreciate your input.
2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

If I were asked pros of this company in 2020 I would fill this entire space. Since COVID the company culture completely changed toward the negative. They have good affordable health and dental insurance. You get to leave 2 hours early on the day before a holiday. They will provide lunch in office once a week. You get to work a hybrid WFH schedule. They invest in your 401k whether you contribute or not.

Cons

Their pay is below market. I was a TAM and could have made $20k more per year with another company but wanted to stay with yardi because they weren’t publicly traded and were more stable. The culture became more stressful and toxic after covid. Yardi began a partnership with wework (see Hulu documentary) and then wework went belly up which yardi had to bail them out of. As a result yardi spent millions of dollars. To offset this terrible decision, Yardi started quietly firing people within the company. Basically, they were eliminating “overhead” without calling it layoffs because the word layoff scares clients and they’ll start looking for another software to use.

6
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Yardi Systems Response
3w
We truly care about your feedback and appreciate hearing from you though some of your experiences and observations are vastly different from what we hear from our talented Technical Account Managers worldwide. Regarding the 2022 WeWork partnership, Our CEO has a proven track record for making strong business decisions that result in continued growth and success for the company, and we were thrilled to debut a new space management solution through our ‘WeWork Workplace’ partnership which solves for a dynamic, constantly evolving future of work. We are proud to share that we have not participated in any company layoffs and have added serval thousand employees to the company in the past several years as we continue to grow. We take pride in our caring, respectful, and transparent culture and genuinely encourage anyone who feels negatively impacted by something to schedule time with the VP of Human Resources to further discuss. While we are sorry you weren’t a happier employee, we genuinely wish you all the best going forward.
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