Supportive colleagues and good perks, but heavy workload - Customer Service Representative Yelp Employee Review

If you love your city, it can be very fun. Remote work is helpful and you'll make great relationships with fellow community managers, who are typically wonderful people.

As others have said, upper management is extremely out of touch with reality, including the realities of small businesses post-COVID. Pay is very under market for the level of work. Values are consistently preached but only selectively honored.

Work from home (not really remote because your manager will be breathing down your neck every 6th minute the phone is not ringing.) Greta benefits and PTO

Complicated commission structure, manager must like you or you will be fired for almost any reason, constant cold calling overworked accounts, my entire team turned over before the end of year one, a mental prison for not nearly the amount of comp they promise to pay you. The amount of mental exhaustion selling a product that ends up getting canceled on within the first week or month of selling it does not give you in confidence in what you are selling. Anticipate the pushiest sales position you’ve ever experienced. Many virtual meetings with cameras on and brainwashing you into their system. Go watch “The Billion Dollar Bully” documentary before considering the position