Yelp reviews

3.2

49% would recommend to a friend

(5,942 total reviews)
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Jeremy Stoppelman

66% approve of CEO

42% positive business outlook

Yelp has an employee rating of 3.2 out of 5 stars, based on 5,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yelp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

- People are friendly - Salary and stocks are great if you work remotely in a location that has a lower cost of living - Remote first

Cons

- they do silent layoffs that are not upfront or honest at all, sacrificing their employees mental health to avoid disclosing to the word that they are actually doing layoffs - to do the silent layoff they will put you on a “coaching plan” which is really just a PIP where it doesn’t matter if you do everything that they asked and more, they will find reasons and skew things to create a paper trail on why you will be being let go (setting employees up for failure and severe hits to mental health where no matter what you do you are never good enough) - long time yelp managers can be great but external hire managers in my experience were terrible

1.0
Nov 18, 2023

Terrible company

Recommend
CEO approval
Business Outlook

Pros

Good benefits, it is a fully remote company

Cons

Most managers are terrible at Yelp. A lot of inexperienced managers were hired in recent years with no idea how to lead. Total chaos and lack of vision and direction from them. WLB is almost non existent in some teams. Compensations were reduced in an environment that everything is getting more expensive. Stupid leveling system, that just takes away from engineers productivity and puts unnecessary pressure on them. Lack of transparency is a company wide culture.

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Yelp Response
2y
We appreciate your feedback, and we are so sorry to hear that your experience on our team was anything less than what you had hoped for. We pride ourselves on promoting from within, and as a result we give some leaders the opportunity to do so for the first time in their career. With that being said, we value training for all of our employees, including our managers, so training and coaching is an ongoing part of their career at Yelp. We strive to create a consistent and positive leadership experience across the board, and we will pass along your feedback to our leadership team. In addition, we strive to offer world-class benefits to our employees and focus on total compensation. This includes stock incentives, cash bonuses, 401(k) matching, and employer-paid insurance to name a few. All told, our compensation package is based on what our employees value most - total rewards. Thank you again for your feedback.
1.0
Sep 8, 2017

Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Their sales training will teach you how to be a hunter

Cons

Where to begin.... First off, if I can give any advice, do NOT work for this company as an AE (I can't speak for other departments) for the following reasons: -Incredibly low pay, and no potential to make solid commission. -In comparison to other 'tech' companies, their pay is at the very bottom -Will do anything they can not to pay you for what you worked/deserve - they expect you to work 40+ hours, but will only pay you for the bare minimum -Some individuals of upper management lack social skills and compassion. They are absolutely ruthless and have no rationality. -Your set up for failure - the territories are so over worked, no one wants to hear from you -They say they connect people to great local businesses...well, they completely forget what 'great local businesses are' - they expect every business to use Yelp, even if they do not fit their mission statement -Ultimately, you'll be over worked, stressed, and set up for failure in exchange for a non liveable income.

Viewing 1 - 3 of 5,942 Reviews

Glassdoor has 6,196 Yelp reviews submitted anonymously by Yelp employees. Read employee reviews and ratings on Glassdoor to decide if Yelp is right for you.