VERY MICROMANAGED - Store Manager solis optics Employee Review

management team with high ethical standards commitment to providing superior customer service quality products continuing education and support responsive to challenges whether IT, Human Resources etc

communication/response between various departments could be improved

Great customers and neighbourhood.Friendly staff

Poor management practices make this a very frustrating workplace. Leadership does not come from optical or Managing retail backgrounds, which results in decisions that are impractical and disconnected from day-to-day realities. The company feels like it’s run from the “land of theory,” with little understanding of what actually works on the ground. There is also a noticeable lack of diversity, professionalism, and maturity within the leadership team.For those expecting strong leadership grounded in real retail or optical experience, this is not the place.