Does Holiday Inn Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn Express employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holiday Inn Express. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Holiday Inn Express?

56% of Holiday Inn Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn Express 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Holiday Inn Express?

Front Desk Agent (319) , Front Desk Receptionist (203) , Housekeeper (191) , General Manager (94) , Night Auditor (94) , Night Auditor/Front Desk Agent (76) , Front Desk (58) , Housekeeping (50) , Front Desk Associate (40) , Guest Service Representative (40) , Breakfast Attendant (38) , Front Desk Clerk (34) , Front Office Manager (34) , Guest Service Agent (34) , Receptionist (34)

What are the pros of working at Holiday Inn Express according to real employee reviews?

"Get to meet new people and work with a great staff" ((in 90 reviews)); "great people... and that is all" ((in 88 reviews)); "Great coworkers and GM helped if any issues" ((in 63 reviews)); "Free breakfast and use of gym." ((in 28 reviews)); "Flexible schedule and I loved all the different people I got to meet!" ((in 26 reviews))

What are the cons of working at Holiday Inn Express according to real employee reviews?

"Low pay for very strenuous and hard work." ((in 181 reviews)); "Avoid! Bad management and gossipy co" ((in 172 reviews)); "No Benefits and no raise." ((in 94 reviews)); "Long hours and not easy to get to without a car" ((in 66 reviews)); "Deal with complaints and everything yourself because manager never handles them" ((in 37 reviews))

What are employees saying about Holiday Inn Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holiday Inn Express layoffs and their outlook for job security at Holiday Inn Express in 2026.

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Holiday Inn Express

Holiday Inn Express reviews

3.5

56% would recommend to a friend

(2,628 total reviews)

Keith Barr

66% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

Holiday Inn Express has an employee rating of 3.5 out of 5 stars, based on 2,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Express employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

May 27, 2026

Chill job with a lot of downtime but low pay

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

So much downtime to whatever you want. Especially as a college student, I could do all my homework at work, and since I workout and play basketball, I could literally exercise there too. I was playing games on my laptop, switch, xbox, all at work because it was so chill and such an easy job.

Cons

Pay is not that good because you're not doing much work. Not really opportunity for growth unless you move to a different and nicer hotel.

3.0

May 27, 2026

Housekeeping manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and close to home, which helps with work-life balance.

Cons

No benefits provided, such as health insurance, paid vacation, or bonuses. Only salary compensation is offered.

4.0

May 26, 2026

Easy job, but limited growth opportunities

Front desk

Recommend

CEO approval

Business Outlook

Pros

Easy job to do. All you have to do is to check in people.

Cons

Low room for growth if the hotel was small

Viewing 1 - 3 of 2,628 Reviews

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Jobs at Holiday Inn Express

housekeeper (except private households)

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Holiday Inn Express

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Ratings by category

Ratings by demographic groups

Reviews by job title

Chill job with a lot of downtime but low pay

Housekeeping manager

Easy job, but limited growth opportunities

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