Pros
Great discounts on pet supplies Nutritional training Great about educating employees Vouchers on dog food/supplements Lots of PTO
Cons
The insurance they provide could be better. It feels near impossible to grow within the company. You could work there for YEARS and they won’t promote you. They give their managers a raise almost quarterly but don’t care about the rest of the team. Nepotism is absolutely RAMPANT in this company and it is sickening. Corporate does not care about their storefront employees. It almost feels like they are their own little clique and if you aren’t in corporate they don’t care about you and you are replaceable and do not matter to them. HR is an absolute disaster Pay is not fair. They pay their employees that have worked there 5+ years the same amount they pay an employee just starting out with the company. Corporate expects your team and your store to do the impossible, without offering help or resources even when it is asked of them. The stores are always understaffed and corporate expects you to do something about it but won’t let you hire more people. They won’t provide stores with extra hours to distribute and then get upset with you that there aren’t enough people in the store. They make you count the drawers with the doors unlocked because no matter how late you have to stay to get things done if you are in the store, you are open. They have no regard for your well being or safety. They have an absolutely ridiculous “do right by the customer” policy which essentially just tells you that you and your opinions don’t matter and you have to sacrifice yourself for the customers. Managers and assistant managers are expected to work 50+ hours a week and then get a mouthful from upper management and corporate about going over hours and working too much overtime. You can NEVER win and you can never be good enough. There is no work life balance, they expect your entire life and world to revolve around them and then make it clear that it’s a problem when you don’t. Almost everything about working here was downright awful.
