IKEA reviews

3.7

66% would recommend to a friend

(13,358 total reviews)
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Juvencio Maeztu

76% approve of CEO

50% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Jul 19, 2024
Recommend
CEO approval
Business Outlook

Pros

•Gained valuable experiences and opportunities. •Enjoyed working with colleagues and serving customers. •Aligned with IKEA’s core values like togetherness and leading by example.

Cons

• Recent management decisions have significantly worsened the work environment. • New management has been unaccommodating and dismissive. • Disrespect for Sikhism, requiring proof of religious beliefs, has been deeply offensive. • Perceived racism and cultural insensitivity, particularly from white management. • Management often targets and writes up employees who speak up. • Core values like togetherness and leading by example seem neglected. • Job satisfaction has severely declined due to these negative changes. • Many employees had to quit, leading to unemployment and depression due to a toxic environment. • Previous manager had to step down due to struggles with new management. • Managers were pressured by higher-ups to manipulate personal development performance reviews, undermining genuine feedback and growth.

2.0
Oct 17, 2022
Recommend
CEO approval
Business Outlook

Pros

-benefits -travel opportunities -good chance of advancement

Cons

-mentally draining -your ideas are said no to but when a non POC has the idea, it is welcomed -they will let certain managers get away with so much that goes against the company values

2.0
Jun 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- Proper work-life balance: no taking work home; - Rather flexible schedule; - Nice coworkers and immediate management;

Cons

In a few words: new store management. Since February, all non-salaried, non-FT coworkers saw their hours cut 40% with the explanation of "poor financial performance of the store", following a FY 2021 bonus. The store has been consistently outperforming IKEA goal metrics by 5-25%, and had been busy spectacularly busy before and remained after the hour cut. Such a cut is seen as a move to drive older employees out in order to optimize the budgets by eliminating RRSP match, higher hourly wages of said employees, and re-hiring students and teens on minimum wage with no benefits on 12 hrs/week. Needless to say, 30-40% of the total employee headcount left, and since the workload and compensation have remained the same, the result has been a nosedive of customer service quality, burnout of employees, loss in sales and customer satisfaction, and even more people winding up to leave the place. IKEA North York is a perfect management textbook example of how not to manage a successful business.

Viewing 1 - 3 of 13,358 Reviews

Glassdoor has 18,574 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.