Intuit reviews about "middle management"

Bad middle management High level of favouritism

middle and upper management is horrible and too much politics.

The middle management team consistently micromanages and lacks support for their direct reports. There's a clear absence of effective leadership skills, which negatively impacts the entire team. A major concern is the constant, unstructured change in company direction. This extends to significant, unannounced alterations that directly affect sales representatives' compensation, often with zero warning until the day of implementation. This approach demonstrates a lack of respect for employees. Furthermore, management does not empower their representatives, offers no positive reinforcement, and focuses solely on negatives. The result is a cycle of redundant training sessions that do little to improve performance or morale. This lack of stable direction also impacts customer relationships. There are continuous shifts in strategy for customers, including the activation of unrequested services. This makes it incredibly difficult for representatives to effectively sell new services when existing customer issues remain unresolved.

Customers aren't always the priority, middle management can be poor

Totally disorganized & mismanaged from top to bottom (especially the middle management is mostly just micro managing everything they can). Managers only care about their statistics & reviews.

There is too much middle management and not enough worker.

Middle management brown-nosing to get ahead, despite terrible feedback from employees

Management challenges: At times, I’ve noticed inconsistencies in management quality—some managers struggle, while others are put in challenging situations that impact their ability to lead effectively. Frequent organizational changes: There can be a lot of change at the middle and upper management levels, which sometimes creates uncertainty. Workload during peak times: During peak periods, the workload can significantly increase, leading to long hours and potential burnout—especially around tax season or major deliverables.