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Kate Spade New York

Part of Tapestry

Engaged Employer

Kate Spade New York reviews

3.5

57% would recommend to a friend

(2,172 total reviews)
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Eva Erdmann

49% approve of CEO

45% positive business outlook

Kate Spade New York has an employee rating of 3.5 out of 5 stars, based on 2,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kate Spade New York employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Some pros include the discount it was always great knowing you could buy a nice bag for cheap Really great co workers everyone was so nice, made so many friends from this job Made some customer relationships who would always come to you for help each time they come to the store Always get speciality transfers and because you get a discount you would get AMAZING deals

Cons

Management sucked, they were rude, picked favorites, didn’t approve time off regardless of how long you worked there (I worked there for 3 years and they wouldn’t give me a week off in the summer for a family vacation, made me quit), they talked down to you, did not help you if you needed it, talked behind everyone’s back, would be nice to your face and go to the next employee and bad mouth you (everyone is friends so they would tell you), upper management above the store management were so rude each time they came in, managers would promise and convince you that you would get promoted and it wouldn’t happen No full time associates anymore, there used to be when there was the old management but the company is too cheap to provide anyone with full time benefits The customers would treat you so poorly and the management would do nothing in your favour they would defend the customer regardless of the situation (I am a 21 year old girl and had a father scream at me and call me many different names including but not limited to: c word, b word and the management would do nothing but make the customer feel like it was okay and they would provide them with a further discount for their troubles) No sense of consistency, some managers would enforce one rule and the others would not care Dress code doesn’t matter with some managers but with others you would get written up If you’re not a favourite don’t expect any hours Seniority is not a thing, if they don’t like you, you will not be treated with any respect The list can go on forever, but I would NEVER recommend working at the TPO Kate spade strictly because of the awful management Kate spade does not schedule within availability Closing shifts take about 1-2 hours to close in the winter The store is such a mess and no one is on the same page The store doesn’t do quarterly meetings anymore to praise th associates for all their hard work Management is rude to customers and treats them with little respect Don’t follow dress code but expect the employees to follow it Honestly, when I first started working here the pros would have outweighed the cons but management has become so lazy and so sloppy that this store has no structure. The old management was amazing and after everyone left the store just went downhill. I would not recommend working here, you will be put down, stressed and feel like you are not important every time you come into work

1.0
Mar 13, 2014

WORST JOB

Recommend
CEO approval
Business Outlook

Pros

only good thing was the discount

Cons

no real training, selective customer service, breach of fire hazzard, pressure to sell, unfair with hours, racial slurs, homophobic slurs

1.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

-great discounts, free clothing, great bonus program

Cons

The upper management doesn't care. They are unprepared when they come for a store visit. Extremely rude when they communicate. Hard to take holidays or weekend off. Overall a big disappointment.

Viewing 1 - 3 of 2,172 Reviews

Glassdoor has 2,316 Kate Spade New York reviews submitted anonymously by Kate Spade New York employees. Read employee reviews and ratings on Glassdoor to decide if Kate Spade New York is right for you.