Does Lufthansa InTouch pay their employees well?

According to anonymously submitted Glassdoor reviews, Lufthansa InTouch employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Lufthansa InTouch. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lufthansa InTouch?

47% of Lufthansa InTouch employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lufthansa InTouch 2.9 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Lufthansa InTouch?

Customer Service Representative (95) , Customer Service Consultant (36) , Customer Service Agent (19) , Customer Service Representative (CSR) (9) , Customer Service (7) , Consultant (6) , Air Travel Consultant (5) , Team Leader (5) , Travel Consultant (4) , Bilingual Customer Service Representative (3) , CFM (3) , Call Center Agent (3) , Client Service Coordinator (CSC) (3) , Customer Feedback Management Agent (3) , Customer Representative (3)

What are the pros of working at Lufthansa InTouch according to real employee reviews?

"Friendly environment and Flight benefits" ((in 52 reviews)); "great colleagues and nothing else" ((in 25 reviews)); "Lufthansa Id is a good benefit" ((in 23 reviews)); "The training was good." ((in 16 reviews)); "Great people to work with, great benefit (travel discounts) and a very interesting product to handle." ((in 15 reviews))

What are the cons of working at Lufthansa InTouch according to real employee reviews?

"Salary is low and lot of stress." ((in 57 reviews)); "Low salary and bonuses." ((in 7 reviews)); "No transparency within the company." ((in 4 reviews)); "Work is stressful and bad for mental health." ((in 3 reviews)); "Open more opportunities for remote jobs and update the work tools" ((in 3 reviews))

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Lufthansa InTouch

Lufthansa InTouch reviews

3.1

47% would recommend to a friend

(31 total reviews)

Alexander Karst

40% approve of CEO

37% positive business outlook

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31 reviews

Reviews about "Compensation"

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1.0

Jan 6, 2026

Downsizing

Fulfillment agent

Recommend

CEO approval

Business Outlook

Pros

Good health and travel benefits

Cons

company automating with AI and downsizing has repeatedly closed offices to avoid rising minimum wages

3.0

Oct 27, 2025

Remote job with poor compensation

Customer relations specialist

Recommend

CEO approval

Business Outlook

Pros

Remote work Training provided Travel Benefits

Cons

Low Salary Holiday Hours Poor Morale

3.0

Sep 2, 2025

Good flight benefits

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Excellent flight benefits that change your life, super accesible tickets in business and economy class with all airlines and anywhere. Work from home

Cons

Low salary and no bonus or extra good benefits

Viewing 1 - 3 of 31 Reviews

Jobs at Lufthansa InTouch

IT Service Desk Consultant

Cape Town

ZAR 12K - ZAR 12K /mo

ZAR 18K - ZAR 23K /mo

(Employer provided)

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Reviews about "Compensation"

Downsizing

Remote job with poor compensation

Good flight benefits

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