Question 1

Does Optus pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Optus employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Optus. This rating has decreased by 2% over the last 12 months.

Question 2

How satisfied are employees working at Optus?

Accepted Answer

55% of Optus employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Optus 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

Question 3

What are the top reviewed jobs at Optus?

Accepted Answer

Sales Associate (132), Sales Consultant (85), Retail Sales Consultant (70), Sales Representative (66), Retail Sales Associate (51), Network Engineer (46), Manager (45), Sales (45), Customer Service Representative (44), Retail Consultant (43), Project Manager (37), Account Manager (32), Associate Director (29), Software Engineer (27), Product Manager (24)

Question 4

What are the pros of working at Optus according to real employee reviews?

Accepted Answer

"Culture in all the departments I have worked in has been great though I have seen few department with opposite experience especially call centres." ((in 246 reviews)); "You meet some great people at Optus and the campus is well set up with frequent events." ((in 217 reviews)); "Office campus is great with many options for food and drink" ((in 163 reviews)); "Flexibility and good work life balance" ((in 126 reviews)); "Good pay while at uni Meet young similar minded people Discounts on phones/bills Room to progress" ((in 95 reviews))

Question 5

What are the cons of working at Optus according to real employee reviews?

Accepted Answer

"If you've got a bad manager, good luck, dealt with multiple over the course of my tenure." ((in 49 reviews)); "However this trend changed due to changes in senior leadership roles and since 2012 until 2016 there has been constant multiple redundancies among various departmens." ((in 35 reviews)); "No career progression if you are not located in Head Office in Sydney" ((in 28 reviews)); "No training for staff" ((in 24 reviews)); "Poor upper management who are too out of touch with retail and in store processes" ((in 23 reviews))

Question 6

What are employees saying about Optus layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optus layoffs and their outlook for job security at Optus in 2026.

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